Q: How did you hear about HELP?

We heard about HELP from our previous landlord and we were living here, right down the street for about two years. He was trying to sell the house and we wanted to purchase it, but we were unable to because of our credit and he really needed to sell it really quick. He also wanted a big amount down, which we were unable to do. He was the one that actually told us about The HELP Program. He said, “Maybe they can help you to purchase your own home.” He told us about it a little bit and then said he would have the contact us. We agreed, but were a little bit tired of hearing, “Oh no, your credit isn’t high enough, we’re not able to help you.” So they contacted us and told us that they could help us. We were thinking, “OK, we’ll see.” Usually you only get so far and they tell you that can’t help. We finally went in and talked to them and they told us they were able to help us and how it was going to work and so here we are, into our own home.

Q: How do you like the neighborhood and the home?

Good, we haven’t been here too long, but it’s been good. We’ve had some neighbors come over already and introduce themselves. The neighborhood is really good. There are kids all over which is good for our kids. They’re going to be running around the block. So yeah, we like the neighborhood and the town is good too.

Q: What do you think of HELP? How has the process been so far?

They really have kept us informed with everything we need to do. They really explained it to us really well so we’re not still iffy about it. We’re actually sure about what we’re doing. We don’t have any questions and if we did, we could just call them up and it would be no problem. They’ve been really helpful with that.

Q: Would you recommend HELP to your friends?

Yeah, I would. It depends on what their situation is though. I would recommend it because that’s what they do, they help you. They’re not pushing you into something that you don’t want or saying, “No you can’t have that house,” for so and so reason. They are actually helping you get into the home that you choose and that you’re going to get your payments for so you know what you’re getting into.

Q: What do you think about this investment and the future of it?

I think it’s a good investment. They say that the prices of the houses are going to go up, so even if we were going to sell and move into another house this property will appreciate a lot because of the neighborhood, for one, and the size of the house.

Q: If you could change anything with your experience so far with HELP, what would it be?

Everything has been pretty good. We haven’t had a problem contacting them or having them call us back. Maybe be a little more into the purchase of the home because they just do and it’s done